Light Health Research Privacy Policy

The following Privacy Policy describes the information and privacy practices for LightHealthResearch.com

See “Changes to this Policy” for a description of the most recent revisions.

At Light Health Research Your Privacy is a Priority

We value the trust you place in Light Health Research. Accordingly, we want you to understand what information we collect about you, how we use it, and the safeguards we have in place to protect it.

Table of Contents

The Information We Collect
Using the Information We Collect
Information We Share with Others
Safeguarding the Information We Collect
Your Choices Regarding the Use of Information We Collect
Postal Mail
Emails
Updating your Light Health Research Contact Information
The Privacy of LighHealthResearch.com Customers
Online Security
Unauthorized Charges
Aggregate Information
Children’s Privacy
Links to Other Sites
Changes to this Policy
The Information We Collect

Whenever you shop LightHealthResearch.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver’s license number, birth date, and email address. If you use a credit or debit card or pay by check, it will include your account number.
If you register with LightHealthResearch.com, and Facebook/DreamSpaLight we will collect the information you submit online. If you choose to use or participate in one of our various, promotions, programs, surveys, sweepstakes or webinars, we may collect additional information about you. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use. We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend’s name and address.We also collect consumer information from third-party providers in order to improve the accuracy of our customer database or increase our understanding of our customers. For example, we get updated addresses from the National Change of Address (NCOA) service, licensed by the U.S. Postal Service, to assist us in having the correct addresses for our customers.

We work with certain websites to present advertising to known groups of our customers when they visit those websites. This practice, referred to as “data matching” is facilitated by a third-party service provider for Light Health Research and the advertising website. This practice avoids direct sharing of any personal data with the advertising website. Data received back through this process is used to analyze the effectiveness of such advertising to groups of customers.

Using the Information We Collect

We use the information we collect for various purposes, including:

completing your purchase transactions
contacting you about the status of your order(s)
responding to your customer service inquiries or requests
notifying you of product recalls or providing other information concerning products you have purchased
helping to protect against fraudulent use of your personal information
sending you direct mail offerings
sending you email communications
administering customer recognition programs, sweepstakes, contests and similar promotions
identifying your product preferences, so that you can be informed of new or additional products and promotions that might be of interest to you
inviting you to participate in surveys
improving merchandise selections, customer service, and the overall customer shopping experience

Information We Share With Others

On rare occasions, we may be required to disclose the information we collect pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We may also disclose that information when we believe disclosure is appropriate to protect the rights, interests and property of Light Health Research or others, and to protect the safety of customers, associates or others. This may include sharing information with other companies, attorneys, credit bureaus, agents or governmental agencies in connection with issues related to fraud, credit or debt collection. Also, if the ownership of all or part of a business within the Light Health Research Family were to change, information about customers pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner. The applicable member of the Light Health Research Family might also retain a copy of that information.

Safeguarding the Information We Collect

Protecting your personal information is important to us. We have appropriate physical, technical and procedural safeguards in place to secure the personal information we collect from you.

Your Choices Regarding the Use of the Information We Collect

Postal Mail

If you do not want to receive promotional mail (postcards, etc.) from Light Health Research, you may:

write to us at: Light Health Research, 655 Deerfield Rd Suite 100-225, Deerfield, IL, 60015 Attention: Customer Relations
call us at 1-607-847-8492, or
email us at [email protected]
Emails

If you are currently receiving promotional email offers and updates, you may unsubscribe at any time.

You can click on the hyperlink shown in LighHealthResearch.com email offers and follow the instructions.
You may also write to us at Light Health Research, 655 Deerfield Rd Suite 100-225, Deerfield, IL, 60015 Attention: Customer Relations
call us at 1-607-847-8492, or
email us at [email protected]
Please note that even if you unsubscribe from promotional email offers and updates, we may still contact you by email for transactional purposes. Some examples are communications regarding your order status, customer service inquiries, reminder notices, and recalls.

Updating Your Light Health Research Contact Information

You can update or correct your name, address, telephone number, or email address by:
writing to us at Light Health Research, 655 Deerfield Rd Suite 100-225, Deerfield, IL, 60015 Attention: Customer Relations
call us at 1-607-847-8492, or
email us at [email protected]
The Privacy of LightHealthResearch.com Customers

Online Security

Secure Socket Layering (SSL) technology is used to encrypt your credit or debit card information, including the account number, while it is transmitted over the Internet from your computer. SSL is an industry standard technology for secure online transactions.

Unauthorized Charges

If unauthorized charges (as determined by your card issuer) are made on your credit or debit card as a result of purchases made on LightHealthResearch.com utilizing our secure servers, Light Health Research will reimburse you for up to $50 of any amounts you are required to pay by the card issuer. Also, under the Fair Credit Billing Act, your credit card provider cannot hold you liable for more than $50 of unauthorized charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but many debit card issuers voluntarily apply the $50 limit to their cards as well.

Remember: In the event of unauthorized use of your credit or debit card, you must promptly notify the card issuer pursuant to its reporting rules and procedures.

Aggregate Information

We collect non-personal information about how users navigate through our web site. We aggregate this information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children’s Privacy

We do not knowingly collect personally identifiable information from children under the age of 13 on our web site.

Links to Other Sites

While visiting LightHealthResearch.com, you may link to other web sites. Other sites have their own policies regarding privacy. When you provide personal information at one of those sites, you are subject to the site operator’s privacy policy, not the Light Health Research privacy policy. We encourage you to read that policy before submitting any personal information.

Changes to this policy

This policy was last updated October 25th, 2011

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy:

Please write to us at: Light Health Research, 655 Deerfield Rd Suite 100-225, Deerfield, IL, 60015 Attention: Customer Relations
call us at 1-607-847-8492, or
email us at [email protected]